Memberships: We have a 30-day cancellation notice policy prior to the next billing date. If you wish to not be billed in a certain month, then your membership MUST be canceled 30 days prior to that billing date
Private Sessions and Appointments: All cancellations or schedule changes must be made 24 hours prior to starting time. Payment is required at the time of booking, even when booked by SA staff. For your convenience, we can securely store payment information in your account. Athletes will be charged the full amount of the session for no-shows and late cancellations.
Classes/Clinics: All cancellations or schedule changes must be made 8 hours prior to starting time. Payment is required at the time of booking, even when booked by SA staff. Athletes will be charged the full amount of the session for no-shows and late cancellations.
Holds/Suspensions: If a medical issue renders you unable to participate in training for an extended period, we will place holds on the services in your account where applicable.
Refunds: We handle refunds on a case-by-case basis to ensure our clients are fully satisfied with all purchases and services.
Performance Journey Termination Form
Must be filled out by all Sports Academy members wishing to terminate their Performance Journey.
Sports Academy waiver of liability
Must be filled out by all Sports Academy participants.